Why License

In accordance with local laws, pet licences are mandatory in the Town of Ajax. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of Ajax to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

How to License

Online

The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!

Renew my pet's licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with Ajax before.

License now

In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Town of Ajax:
65 Harwood Avenue South, Ajax, ON L1S 2H9

Riverside Pet Hospital:
110 Ritchie Ave, Ajax, ON L1S 7G5

Pickering Village Pet Hospital:
41 Church St S, Ajax, ON L1S 6A6

Ajax North Pet Hospital:
201 Williamson Dr, Ajax, ON L1T 0J8

Harwood Pet Hospital:
1 Rossland Rd W, Ajax, ON L1Z 1Z2

Herongate Animal Hospital:
9 Doric St, Ajax, ON L1S 7L5

Makowal Animal Hospital:
1965 Salem Rd N, Ajax, ON L1T 0J9

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

Phone

If you're having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet licence over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday to Saturday (excluding holidays) between 9:00 am and 9:00 pm EDT and Sunday between 11:00 am and 7:00 pm EDT

Licence Fees & Details

Pet licences are required for all dogs and cats living in the Town of Ajax. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Dog Licences With Microchip Not Microchipped
Spayed/Neutered $25.65 $32.09
Not Spayed/Neutered $51.19 $57.52
Dog Licences - With Microchip
Spayed/Neutered $25.65
Not Spayed/Neutered $51.19
Dog Licences - Not Microchipped
Spayed/Neutered $32.09
Not Spayed/Neutered/th> $57.52
Cat Licences With Microchip Not Microchipped
Spayed/Neutered $25.65 $32.09
Not Spayed/Neutered $51.19 $57.52
Cat Licences - With Microchip
Spayed/Neutered $25.65
Not Spayed/Neutered $51.19
Cat Licences - Not Microchipped
Spayed/Neutered $32.09
Not Spayed/Neutered $57.52
  • A replacement tag is available for a $3.00 fee.
  • Licence fees vary based on the spay/neuter status of your pet.
  • A fine up to $125 may be charged for failing to comply.
  • Discounted licence rates are available for dogs and cats with microchips.

Frequently Asked Questions

LICENSING OPTIONS, DATES, AND LOCATIONS

The Town of Ajax provides licensing services for the following areas: Town of Ajax

Please visit the Town of Ajax in person as kennel licensing is not processed through DocuPet. They are located at 65 Harwood Ave S in Ajax.

Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

Licences are required to be renewed prior to the expiration date each year.

No refunds are provided on licenses purchased regardless of circumstances.

You may license in person at the Town of Ajax located at 65 Harwood Ave S in Ajax.

You may renew your pet's license within 45 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Partners typically receive licensing records from third party locations on a monthly basis. Once the licensing records have been picked up a member of your community's licensing team will upload the license record within 14 business days. Please reach out to your community directly to check on the status if you purchased a license and don't see the records reflected in your online account within 60 days of the purchase date.

FEES AND FINES

There are no senior rates to licence your pet.

For all online orders a processing fee is applied on license purchases at a rate of 2.9% plus $0.30 per transaction.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee. 

Please visit the Town of Ajax in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

A fine up to $125 may be charged for failing to comply.

Visit this page for licensing options and fees. 

PET INFORMATION AND PROFILES

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

Please get in touch with Ajax Bylaw Services at 905-683-8275.

Visit this page for information on licensing bylaws.

The following species are required to be licensed: Dogs and Cats.

HELP DESK

Visit our DocuPet Help Desk for more information.