3 Easy Ways to License Your Pet!

Have you previously licensed a pet?

If you’ve ever licensed before with the Town of Ajax, we likely have your record on file.

Create a New Account

About You


This is the information you'll need to login to your online account and renew your pets' licences in the future.

In order to take advantage of all of DocuPet's awesome services, please read and accept our terms and conditions: DocuPet Terms of Service (Opens in a new tab)

Contact Details


It's important to keep your contact information accurate. If somebody finds your pet, this is how we'll get in touch!

Licensing Address


Enter your pet's primary home address. It's important this address is accurate and always up to date in the event that your pet ever becomes lost.

Mailing Address


Your mailing address is where we send your tags and membership package. If this is different from your licensing address, uncheck the box and enter the address.

Your Pets' Information


Enter your pets' information here. Click "Add Pet" to add an additional pet; click "Remove Pet" if you've accidentally added one too many.

Add Pet

Click here

step

1

Give us a call

If you would like to license over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM – 8:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit or American Express) payments over the phone.


step

2

Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your pets' licences as per the fee schedule below.

Spayed/Neutered
With Microchip $20.00
Not Microchipped $25.00
Not Spayed/Neutered
With Microchip $35.00
Not Microchipped $40.00

You will also be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email address your activation code will be mailed to you along with your tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your pet safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your pet's online profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your pet ever goes missing.

step

1

Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at one of licensing locations, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the following vendor locations to pick up a form and license in person:

  • Town of Ajax
    65 Harwood Avenue South
    Ajax ON L1S 2H9
  • Whitby Animal Shelter
  • Riverside Pet Hospital
    110 Ritchie Ave
    Ajax ON L1S 7G5
  • Pickering Village Pet Hospital
    41 Church St S
    Ajax ON L1S 6A6
  • Ajax North Pet Hospital
    201 Williamson Dr
    Ajax ON L1T 0J8
  • Harwood Pet Hospital
    1 Rossland Rd W
    Ajax ON L1Z 1Z2
  • Herongate Animal Hospital
    9 Doric St.
    Ajax ON L1S 7L5
  • Makowal Animal Hospital
    1965 Salem Rd N
    Ajax ON L1T 0J9

step

2

Complete the registration form

First time licences require you to provide basic details about your pet as well as your contact information. This not only allows us to ship you your pet's tag, it’s also used to reunite you with your pet if they are ever lost.

You will be required to pay a fee for each of your pets' licences. Please see the fee schedule below.

Spayed/Neutered
With Microchip $20.00
Not Microchipped $25.00
Not Spayed/Neutered
With Microchip $35.00
Not Microchipped $40.00

We only accept cheques, Visa and MasterCard by mail. If you are visiting one of our vendor locations you may pay by cash, cheque, debit or credit card. Please make all cheques payable to the Town of Ajax.

Mail your form to:

65 Harwood Ave S
Ajax ON L1S 2H9

OR drop it off at one of the vendor locations listed above.

After your registration and payment has been received and processed our records will be updated to reflect an active licence status and your tags will be shipped within one business day from being entered in our system.

It is important to note that mailed and in-person applications are not always entered into our system immediately and this will often delay the shipment of your pet's tag. If you would like to ensure your pet's licence application is processed right away please license online, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email, your activation code will be mailed to you along with your pet's tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your pet safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your pet's online profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your pet ever goes missing.